Support


We value our users' experience and strive to provide excellent customer support. Users can reach out to us at Hello@klickr.pro in case of any issues or queries related to the app's functionality, features, or any flow within the app. Our support team will promptly respond and assist users with their concerns. 

User Flow:

Klickr offers a seamless user flow to ensure a convenient and enjoyable experience for our users. Here is an overview of the primary user flow within the app: 

  1. Create Section:

    Users can create content by following a step-by-step process, including:

    Adding brand name

    Choosing a business category

    Selecting content type (photos/videos)

    Choosing booking type using Klickr video use cases

    Setting booking schedule

    Adding address

    Checking out by making the payment

  2. Booking Status:

    Once the booking is made, users can easily check the status of their booking, which includes stages such as:

    Call with strategist

    Klickr video creator assigned

    Content delivery

  3. Rescheduling and Cancellation:

    In case of unforeseen situations, users have the option to reschedule or cancel their booking.

  4. My Content:

    All content delivered to the user can be accessed from this section.

    Content includes both photos and videos, and users can toggle between the two to access the desired content.

  5. Content Changes:

    Users are allowed to request changes in the content once, providing flexibility in meeting their requirements.

  6. Scheduling and Publishing:

    Users can schedule and publish their videos and photos on their social media platforms, including YouTube, Facebook, TikTok, and Instagram. Klickr also provides users with the option to choose a thumbnail image to accompany their videos before publishing on social media.

  7. Promoting Video Content with Influencer Pages:

    Users can promote their video content through influencer pages listed on the Klickr app.

    They can select the video they want to promote and choose the influencer pages they wish to collaborate with.

    The app provides a list of available influencer pages with their respective rates.

    Users can also check the status of their booking for promoting content with influencer pages.

We assure you that Klickris committed to providing users with a seamless and secure experience. Should you have any further inquiries or require additional information, please feel free to contact us at “Hello@klickr.pro . We are committed to delivering an exceptional user experience and will address any concerns promptly.


 

.