Terms of Use
We Klickr Technologies Co. L.L.C, a Limited Liability Corporation and having its registered address at Office 102-C5, Owned by MOHAMED HAMED SAIF AL RUMHI, Al Mateena, Dubai (hereinafter referred to as “Company”) and is operating its business under the brand name “klickr.pro” (hereinafter referred to as “Brand Name”). We have designed a platform under the Brand Name to offer short-form video content as a service which enables businesses to produce customized video content for social media usage, utilizing the expertise of professional video creators available on-demand through our website bearing URL https://klickr.pro/ (hereinafter referred to as “Website”). This Terms of Use (hereinafter referred to as “Terms of Use”) is our commitment towards your trust and we intend to provide you with the finest Services (defined later) through our Website and Application. This Terms of Use lays down all the terms and conditions surrounding the usage of our Website and Application for you and the company.
Upon usage, registration, or even browsing to our Website/ Application creates a contractual relationship between you and the company through this Terms of Use and other relevant policies, for all contractual, legal, and compliance purposes. This Terms of Use is considered a legally binding agreement and is also considered as an electronic record in terms of the Electronic Transactions and Commerce Law Number 2 of 2002 and rules thereunder as applicable and the amended provisions about electronic records in various statutes as amended by the Electronic Transactions and Commerce Law Number 2 of 2002. This electronic record is generated by a computer system and does not require any physical or digital signatures.
Definition and Interpretation
Definition
Applicable Laws - shall mean and refer to all the laws, rules, ordinances, by-laws, etc., and amendments thereafter, applicable within the territory of United Arab Emirates.
Content – shall mean and refer to all the text, advertisement, graphics, User interfaces, visual interfaces, photographs, trademarks, logos, brand names, descriptions, sounds, music, and artwork.
Third Parties – shall mean and refer to all the legal entities either individual or entity linked on the Website/Application apart from the Users and the creator of this Website and Application.
Service – shall mean and refer to everything associated with the creation of the short form video content as a service.
Interpretation
Company – For the purposes of this Terms of Use, wherever the context so requires, “We”, “Our”, and “Us” shall mean and refer to the Company and its owned Website/ Application.
Platform – For the purposes of this Terms of Use, the Website and the Application, if any shall be together referred to as the Platform, unless specified otherwise in this Terms of Use.
User - For the purposes of this Terms of Use, wherever the context so requires, “You”, “Your”, “Yourself”, “User”,and “Customer” shall mean and refer to natural and legal individuals who shall be users of this Website/Application provided by Us and who is competent to enter into binding contracts, as per law.
The headings of each section in these Terms of Use are only for the purpose of organizing the various provisions under these Terms of Use in an orderly manner and shall not be used by you to interpret the provisions contained herein in a manner as may apply to you. Further, it is specifically agreed by you that the headings shall not have legal or contractual value on your usage of the Website and Platform.
The Parties shall refer and mean the Company and User together, for the purpose of interpretation of terms of this Terms of Use.
The use of this Website and Application is solely governed by these Terms of Use, Privacy Policy, and any other relevant policies as updated on the Website and Application and any modifications or amendments made thereto by us from time to time, at our sole discretion. If you as a User continue to access and use this Platform, you are agreeing to comply with and be bound by the following Terms of Use, Privacy Policy, and any other applicable policies, thereof.
You expressly agree and acknowledge that these Terms of Use and Privacy Policy, and any other applicable policies, are co-terminus in nature and that expiry/termination of either one will lead to the termination of the other.
You unequivocally agree that these Terms of Use, Privacy Policy, and any other applicable policies, constitute a legally binding agreement between us, and that you shall be subject to the rules, guidelines, policies, terms, and conditions applicable to your use of the Platform, and that the same shall be deemed to be incorporated into these Terms of Use and shall be treated as part and parcel of the same. You acknowledge and agree that no signature or express act is required to make these Terms of Use and the Privacy Policy binding on you and that your act of visiting/browsing any part of the Website and/or Platform constitutes your full and final acceptance of these Terms of Use, Privacy Policy, and any other applicable policies.
We reserve the sole and exclusive right to amend or modify these Terms of Use without any prior permission or intimation to you, and you expressly agree that any such amendments or modifications shall come into effect immediately. If you do not adhere to the changes, you must stop using the Platform at once. Your continued use of the Platform will signify your acceptance of the changed Terms of Use.
SITE OPERATION: The United Arab Emirates (U.A.E.) is the designated country of domicile for COMPANY. The operation and control of this Site is conducted from the U.A.E. COMPANY does not make any representation that this Site is suitable or available for use in locations outside of the U.A.E. If you choose to access or use this Site from other jurisdictions, you are solely responsible for compliance with local laws and regulations. It is your responsibility to ensure that your use, export, or re-export of any materials from this Site complies with all applicable laws and regulations, including, but not limited to, any export laws and regulations of the U.A.E.
Platform and Service Overview
Klickr is a user-friendly application that allows the User to book a variety of use-cases for short-form video content.
The term "use case" refers to the specific scenarios or situations for which Klickr's services are intended to be used by the User. These may include but are not limited to creating short-form video content for social media marketing, branding, advertising, and other related purposes. By providing a list of use cases, Klickr aims to ensure that its services are tailored to meet the specific needs and requirements of its Users, and to provide a clear understanding of the scope and limitations of its services.
The User is presented with two booking types: Full day and Short Visit. Full day refers to an 8-hour shoot, while Short Visit refers to a 3-hour shoot. The purpose of providing two booking options is to offer flexibility and customization to the User, based on their specific needs and requirements. Depending on the scale and complexity of the project, the User may opt for a Full day shoot or a Short Visit, as per their preference. This feature is designed to ensure that the User can select the booking type that best fits their budget and requirements, and to provide a seamless and efficient booking experience.
Booking is done through the application's booking calendar, (i) The User selects a day and slot from the booking calendar, (ii) The User fills out the address and brand name for which they want to create content (iii) The User makes a full payment through the application's payment section, (iv) The User can track the status of the booking after payment is made. Once the payment is made, the confirmation notice will be sent to the client via email within 24 hours of receipt.These steps are part of the booking process for Klickr's services, and are designed to be simple and user-friendly, to ensure a seamless and efficient experience for the User. By following these steps, the User can secure a booking and initiate the process for creating on-demand video content for their social media channels or other purposes.
Pricing starts at AED 1000 for 3 short videos of 30 seconds each and 9 images, with shoot spanning for 3 hours and AED 2000 for 8 short videos of 30 seconds each and 24 images, with shoot spanning for 8 hours.
After the booking is made, a Klickr strategist is assigned as the single point of contact (SPOC) for the User. The strategist is an employee of Klickr, who will act as a relationship manager and will take care of all the User's requirements. The strategist will be responsible for understanding the User's requirements and passing on the brief to the Video Creator/Klickr. This is a critical part of the booking process, as it helps to ensure that the content created meets the User's needs and expectations. The role of the Klickr strategist is important because they act as a liaison between the User and the Video Creator/Klickr. They are responsible for communicating the User's requirements and expectations to the Video Creator/Klickr and ensuring that the content is created accordingly. It's important to note that the requirements finalized by the strategist are considered final, and the User cannot claim otherwise in the future. This is because the strategist is trained and experienced in understanding the User's needs and requirements, and their role is to ensure that the Service meets those needs and requirements. Certainly. It is the responsibility of the User to clearly communicate their requirements and expectations to the Klickr strategist assigned to them. Any misunderstandings or mismatches in expectations arising due to the User's failure to do so will not be the responsibility of Klickr. It is also important for the User to ensure that the brief provided to the strategist accurately reflects their requirements, and any changes to the brief must be communicated to Klickr in a timely manner. Klickr will not be liable for any delay or discrepancy arising from a failure to do so. Once the service is delivered, Klickr will not be responsible for any claims made by the User regarding a mismatch in expectations unless it can be proven that Klickr did not follow the brief provided to them by the User.
The Video Creator/Klickr plays a crucial role in creating content as per the brief provided by the User and the Strategist. The Video Creator/Klickr will visit the User's premise to shoot the video, and it is the responsibility of the User to ensure that sufficient space is available for the shoot. In case the space is not available or the User's staff is not present during the shoot, Klickr will not be responsible for any delays or disruptions caused in the process. If it is an outdoor shoot, Klickr will not be responsible for the weather conditions and any impact it may have on the shoot. The User is required to provide all necessary amenities like electricity, changing room, etc. to the Video Creator/Klickr during the shoot. In case the space provided by the User is not suitable for the content provided by the Strategist, the Video Creator/Klickr has the right to modify the content as per the space available. The User understands that any mismatch in expectations after the service is delivered cannot be claimed against Klickr.
Once the shoot is complete, the raw video is shared with the post-production team for editing and photo inclusion. The post-production team at Klickr is responsible for editing the videos and photos to create the final content. The User may provide feedback and request changes to the content once, which the post-production team will incorporate. However, any additional requests for changes will be chargeable. Klickr will not be responsible for any delays in delivery of the content due to changes requested by the User. The video content is captured at the User's premise. The User warrants that all content captured in the video is their property and they have the necessary rights to use the content. The User also warrants that there is no infringing material present in their premises. The post-production team will not add any infringing material to the raw video, and if any such material is found, the post-production team will remove it. The User will not hold Klickr responsible for any infringing material added by the post-production team. The User acknowledges that they are responsible for ensuring that all the material used in the video is legal and does not infringe on any third-party rights. The User will indemnify Klickr against any claims arising out of the use of infringing material in the video.
The edited videos and photos are then uploaded to the backend of the application, allowing the User to access and view the content in the "My Content" section. The User can choose to publish the content on their social media directly from the application, or promote it using the listed influencer available on the Platform. However, it should be noted that these influencers are third parties and not associated with Klickr. The User's engagement with the influencer(s) will not be governed by Klickr, and Klickr will not be responsible for any issues or disputes that may arise as a result of this engagement.
It is essential to note that the User must provide accurate and complete information when making a booking. Any changes to the booking schedule or other details may incur additional charges. Klickr reserves the right to cancel or reschedule any booking at any time for any reason, including but not limited to weather conditions or unforeseen circumstances. The application also emphasizes that the User must ensure that they have obtained all necessary rights, licenses, and permissions for any intellectual property featured in the content, and Klickr assumes no responsibility for any legal issues that may arise as a result of the User's use of the application.
License and Restrictions
Subject to the terms and conditions of these Terms of Use, you are granted a limited, non-exclusive, revocable, and non-transferable license to access and use the Site. This license is granted solely for your personal, non-commercial use and is subject to the following restrictions:
Compliance: You agree to use the Site in compliance with these Terms of Use and all applicable laws and regulations.
Site Changes: The Company reserves the right to change, suspend, or discontinue any aspect of the Site at any time without prior notice. This includes the right to impose limits on certain features and services or restrict your access to all or portions of the Site.
Proprietary Rights: You acknowledge and agree that all proprietary rights in the Site, including any software and related documentation provided, are owned by the Company. Except as expressly provided in these Terms of Use, you shall have no rights to directly or indirectly own, use, loan, sell, rent, lease, license, sublicense, assign, copy, translate, modify, adapt, improve, or create any new or derivative works from, or display, distribute, perform, or exploit the Site or any of its contents (including software) in whole or in part.
No Reverse Engineering: You shall not reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code or underlying ideas or algorithms of the Site.
No Unauthorized Use: You shall not use the Site for any unauthorized or unlawful purpose, or in any manner that could damage, disable, overburden, or impair the Site's functionality or interfere with any other party's use and enjoyment of the Site.
No Commercial Use: The license granted to you is for personal, non-commercial use only. You shall not use the Site for any commercial purpose without the express written consent of the Company.
No Transfer of Rights: You shall not transfer, assign, sublicense, or otherwise transfer any of your rights or obligations under these Terms of Use to any third party without the prior written consent of the Company.
Any violation of these license and restrictions may result in the immediate termination of your access to the Site and may subject you to legal consequences.
Compliance
This Terms of Use is made in accordance with the provisions of the Electronic Transactions and Commerce Law Number 2 of 2002 and the rules thereinunder, along with the amendment from time to time.
Registration
To fully avail the Services of the Platform, registration is required. You are required to create a profile for Yourself by providing the following information which inter alia includes Name, Phone Number, Email ID and Address. Users who register with us can avail the Services of the Platform.
Information collected about you is subject to our Privacy Policy, which is incorporated in these Terms of Use by reference. Further, at any time during Your use of this Platform, including but not limited to the time of registration, You are solely responsible for protecting the confidentiality of Your username and password, and any activity under the account shall be deemed to have been done by You. In the case that You provide Us with false and/or inaccurate details or We have reason to believe You have done so, We hold the right to permanently suspend Your account.
By using this Platform and providing your contact information to us through the Platform, you hereby agree and consent to receiving calls, autodialled and/or pre-recorded message calls, e-mails and SMSs from us and/or any of its affiliates or partners at any time, subject to the Policy. In the event that you wish to stop receiving any such marketing or promotional calls / email messages / text messages, you may send an e-mail to the effect to Hello@klickr.pro. You agree and acknowledge that it may take up to seven (7) business days for us to give effect to such a request by the you.
Eligibility
You represent and warrant that you are competent and eligible to enter into legally binding agreements and of competent age and that you have the requisite authority to bind yourself/themselves to these Terms of Use as per the Applicable Law. However, if you are a minor using this Platform, you may do so with the consent of your legal guardian. All Acts of the minor shall be deemed to be considered as the acts undertaken under the supervision of their legal guardian.
You further represent that you will comply with these Terms of Use and all applicable local, state, national, and international laws, rules, and regulations.
You shall not use the Platform if you are not competent to enter into a contract or are disqualified from doing so by any other Applicable Laws, rule, or regulation, currently in force.
Payment Gateway
For making all payments for Services on the Platform, you shall be required to make a payment for which you will be redirected to a Third-Party payment gateway with which we may have an agreement. The Third-Party payment gateway may additionally seek information from you to process the payment for your purchase and additionally may charge you the payment gateway charges that may be applicable, as per their terms and conditions. COMPANY accepts payment for its products and services by Visa or Mastercard debit and credit cards in AED (United Arab Emirates Dirham). By making a purchase using one of these payment methods, you acknowledge and agree to comply with the terms and conditions set forth by your card issuer and the relevant card association. COMPANY reserves the right to refuse or cancel any transaction that is suspected of being fraudulent or in violation of any applicable laws or regulations.. You shall be governed under the concerned payment gateway’s terms and Conditions and other policies for the purpose of all payment-related aspects. We hold no responsibility for any act, omission, or negligence towards you on the Third-Party payment gateway.
MULTI-CURRENCY PRICED TRANSACTION: In the event of a multi-currency priced transaction, please note that prices may vary based on prevailing exchange rates and additional charges may apply, such as foreign transaction fees or bank fees. The Company has no control over these fluctuations or additional charges, and they are subject to the policies of your issuing bank or financial institution. The displayed price and currency selected by you at the time of the transaction will be used as a reference, but the final amount charged to your Card may differ due to exchange rate fluctuations and applicable fees. It is your responsibility to review and understand any potential fees or charges associated with currency conversions and to contact your issuing bank or financial institution for further information.
Cardholder must retain a copy of transaction records and https://klickr.pro/ policies and rules.
Content
All the Content displayed on the Platform is subject to copyright. It shall not be reused by You (or a Third-Party) without the prior written consent from the Company and the copyright owner.
You are solely responsible for the integrity, authenticity, quality, and/or genuineness of the Content provided by you on the Platform, and whilst feedback and comments by You can be made via the Platform, we bear no liability whatsoever for any feedback or comments made by the other Users or made in respect of any of the Content on the Platform. Further, the Company reserves its right to suspend the account of any User for an indefinite period to be decided at the discretion of the Company or to terminate the account of any User who is found to have created or shared or submitted any Content or part thereof that is found to be untrue/ inaccurate/ misleading/ offensive/ vulgar. You shall be solely responsible for making good any financial or legal losses incurred through the creation/ sharing/ submission of Content or part thereof that is deemed to be untrue/ inaccurate/ misleading/ offensive/ vulgar.
You have a personal, non-exclusive, non-transferable, revocable, limited privilege to access the Content on the Platform. You shall not copy, adapt, and modify any Content without written permission from the Company.
Indemnity
You agree to indemnify and hold harmless the Company and its officers, directors, employees and agents from any charges, complaints, damages, losses, liabilities, costs and expenses (including attorneys' fees and expert fees) due to, arising out of or relating in any way to any violation by you of the Terms, including but not limited to obligations stated therein relating to representation, warranty, intellectual property, access by minors, any applicable rule, regulation or law, your access or use of the Services and the Platform.
In no event shall we be liable to compensate you or any Third Party for any special, incidental, indirect, consequential, or punitive damages whatsoever, including those resulting from loss of use, data, or profits, whether or not foreseeable, and whether or not you had been advised of the possibility of such damages, or based on any theory of liability, including breach of contract or warranty, negligence, or other tortuous action, or any other claim arising out of or in connection with your use of, or access, or availing Services from or materials contained therein on the Platform.
Limitation of Liability
Your access to and use of the Services or any Content are at your own risk. You understand and agree that the Services are provided to you on an “AS IS” and “AS AVAILABLE” basis without any representation or warranties, express or implied except otherwise specified in writing. Without limiting the foregoing, to the maximum extent permitted under applicable law, COMPANY DISCLAIMS ALL WARRANTIES AND CONDITIONS, WHETHER EXPRESS OR IMPLIED, OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
Without prejudice to the foregoing, Company makes no warranty or representation and disclaim all responsibility and liability for: (i) the completeness, accuracy, availability, timeliness, security or reliability of the Services or any Content; (ii) any harm to your computer system, loss of data, or other harm that results from your access to or use of the Services or any Content; (iii) the deletion of, or the failure to store or to transmit, any Content and other communications maintained by the Services; and (iv) whether the Services will meet your requirements or be available on an uninterrupted, secure, or error-free basis. No advice or information, whether oral or written, obtained from the Company or through the Services, will create any warranty or representation not expressly made herein.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, COMPANY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOOD-WILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (i) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES; (ii) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICES, INCLUDING WITHOUT LIMITATION, ANY DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF OTHER USERS OR THIRD PARTIES; (iii) ANY CONTENT OBTAINED FROM THE SERVICES; OR (iv) UNAUTHORISED ACCESS, USE OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT.
IN NO EVENT SHALL THE AGGREGATE LIABILITY OF THE COMPANY EXCEED THE AMOUNT YOU PAID COMPANY, FOR THE SERVICES GIVING RISE TO THE CLAIM.
THE LIMITATIONS OF THIS SUBSECTION SHALL APPLY TO ANY THEORY OF LIABILITY, WHETHER BASED ON WARRANTY, CONTRACT, STATUTE, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, AND WHETHER OR NOT THE COMPANY HAS BEEN INFORMED OF THE POSSIBILITY OF ANY SUCH DAMAGE, AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.
COMPANY strictly adheres to the regulations and guidelines set forth by the Office of Foreign Assets Control (OFAC). As a result, COMPANY will not engage in any trade or provide services to individuals or companies that are owned or controlled by, or acting for or on behalf of, OFAC sanctioned countries. Furthermore, COMPANY will not engage with individuals, groups, or entities designated under the OFAC programs, including terrorists and narcotics traffickers, that are not country-specific. It is the responsibility of the user to ensure compliance with all applicable laws and regulations, including those related to OFAC sanctions. COMPANY reserves the right to refuse any transaction or service that violates these regulations or raises suspicion of non-compliance.
Term
These Terms of Use shall continue to form a valid and binding agreement between us and shall continue to be in full force and effect until you continue to access and use the Platform.
You may terminate your use of the Platform at any time, as per the process specified under this Terms of Use.
We may terminate these Terms of Use with you and close your account at any time without notice and/or suspend or terminate your access to the Platform at any time and for any reasons, including but not limited to the following:
if you breach any of the terms and conditions of these Terms of Use, and such breach is not rectified by you within 7 days of receiving a notice from us;
if we are required to do so by law;
if we decide to discontinue offering the services or any part thereof;
if any act or omission by you causes legal liability to us or any third party;
if we suspect that you have engaged in fraudulent or illegal activities or activities which are detrimental to our interests or the interests of other users of the Platform;
if you engage in any conduct which we, in our sole discretion, believe is offensive, harmful, defamatory, threatening or otherwise violative of these Terms of Use or any applicable law or regulation.
We reserve the right to investigate any violation of these Terms of Use or any other conduct which affects the Platform, and may take any action we reasonably believe is necessary to enforce these Terms of Use or protect our interests.
User obligations and formal undertakings as to conduct:
You agree and acknowledges that you are a restricted user of this Platform and you:
agree to provide genuine credentials during the process whenever required on the Platform. You shall not use a fictitious identity. We are not liable if you have provided incorrect information;
agree to ensure the Name, Email address, Phone Number, and any such other information that may be provided and is valid at all times and shall keep your information accurate and up-to-date;
You agree that you are solely responsible for maintaining the confidentiality of your account. You agree to notify us immediately of any unauthorized use of your account. We reserve the right to close your account at any time for any or no reason;
authorize the Platform to use, store, or otherwise process certain personal information and all published Content, responses, locations, User comments, reviews and ratings for personalization of Services, marketing and promotional purposes, and for optimization of User-related options and Services;
understand and agree that, to the fullest extent permissible by law, the Platform or any of their affiliates or their respective officers, directors, employees, agents, licensors, representatives, operational service providers, advertisers or suppliers shall not be liable for any loss or damage, of any kind, direct or indirect, in connection with or arising from the use of the Platform or this Terms of Use, including, but not limited to, compensatory, consequential, incidental, indirect, special or punitive damages;
are bound not to cut, copy, modify, recreate, reverse engineer, distribute, disseminate, post, publish or create derivative works from, transfer, or sell any information or obtained from the Platform. Any such use/limited use of the Platform will only be allowed with the prior express written permission;
agree not to access (or attempt to access) the Platform and/or the materials or Services by any means other than through the interface provided by the Platform. The use of deep-link, robot, spider or other automatic devices, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Platform or its Content, or in any way reproduce or circumvent the navigational structure or presentation of the Platform, materials or any Content, or to obtain or attempt to obtain any materials, documents or information through any means not specifically made available through the Platform will lead to suspension or termination of your access to the Platform. We disclaim any liabilities arising concerning such offensive Content on the Platform; and
expressly agree and acknowledge that the Content generated by the Users and displayed on the Platform is not owned by the company and that we are in no way responsible for the Content of the same. You may, however, report any offensive or objectionable content, which we may then remove from the Platform, at our sole discretion.
You further undertake not to
engage in any activity that interferes with or disrupts access to the Platform or the Services provided therein (or the servers and networks which are connected to the Platform);
impersonate any person or entity, or falsely state or otherwise misrepresent his/her affiliation with a person or entity;
probe, scan, or test the vulnerability of the Platform or any network connected to the Platform, nor breach the security or authentication measures on the Platform or any network connected to the Platform. The User may not reverse look-up, trace, or seek to trace any information relating to any other User of, or visitor to the Platform, or any other viewer of the Platform, including any User account maintained on the Platform not operated/managed by the User, or exploit the Platform or information made available or offered by or through the Platform, in any manner;
disrupt or interfere with the security of, or otherwise cause harm to the Platform, systems resources, accounts, passwords, servers, or networks connected to or accessible through the Platform or any affiliated or linked Platform;
use the Platform or any material or Content therein for any purpose that is unlawful or prohibited by these Terms of Use, or to solicit the performance of any illegal activity or other activity which infringes the rights of this Platform or any other Third-Party(ies);
violate any code of conduct or guideline which may apply for or to any particular Service offered through the Platform;
violate any applicable laws, rules, or regulations currently in force within or outside United Arab Emirates;
violate any portion of these Terms of Use or the Privacy Policy, including but not limited to any applicable additional terms and conditions of the Platform contained herein or elsewhere, whether made by amendment, modification, or otherwise;
you hereby expressly authorize the company to disclose any and all information relating to you in our possession to law enforcement or other government officials, as we may in our sole discretion, believe necessary or appropriate in connection with the investigation and/or resolution of possible crimes, especially those involve personal injury and theft/infringement of intellectual property. You further understand that the Platform might be directed to disclose any information (including the identity of persons providing information or materials on the Platform) as necessary to satisfy any judicial order, Applicable Law, regulation or valid governmental request;
by indicating your acceptance to use any Services offered through the Platform, you are obligated to complete such transactions after making payment. You shall be prohibited from indicating their acceptance to avail Services where the transactions have remained incomplete;
you agree to use the Services provided by the company, our affiliates, consultants and contracted companies, for lawful purposes only;
you agree to provide authentic and true information. We reserve the right to confirm and validate the information and other details provided by you at any point in time. If upon confirmation such details are found to be false, not to be true (wholly or partly), we shall in our sole discretion reject the order and debar you from using the Platform without prior intimation whatsoever;
you agree not to post any material on the Platform that is defamatory, offensive, obscene, indecent, abusive, or needlessly distressful, or advertising any goods or services. More specifically, you agree not to host, display, upload, update, publish, modify, transmit, or in any manner share any information that:
belongs to another person and to which you have no right to;
is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, pedophilic, libellous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever;
is in any way harmful to minors;
infringes any patent, trademark, copyright or other proprietary rights;
violates any Applicable Law for the time being in force;
deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing;
abuse, harass, threaten, defame, disillusion, erode, abrogate, demean or otherwise violate the legal rights of others;
impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity;
publish, post, disseminate, any grossly harmful information, harassing, blasphemous, defamatory, obscene, pornographic, pedophilic, libellous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever; or unlawfully threatening or unlawfully harassing including but not limited to "indecent representation of women" within the meaning of the Indecent Representation of Women (Prohibition) Act, 1986; and
threatens the unity, integrity, defence, security, or sovereignty of United Arab Emirates, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation.
Suspension of User access and activity
Notwithstanding other legal remedies that may be available, we may in our sole discretion, limit your access and/or activity by immediately removing your access credentials either temporarily or indefinitely, or suspend/terminate your association with the Platform, and/or refuse to the usage of the Platform, without being required to provide you with notice or cause:
if you are in breach of any of these Terms of Use, Privacy Policy, or any other applicable policies;
if you have provided wrong, inaccurate, incomplete or incorrect information; and
if your actions may cause any harm, damage or loss to the other Users or the company , at our sole discretion.
Intellectual Property Rights
The Services and all processes, content including but not limited to any feedback, ratings, suggestions, comments or reviews relating to the use of Services provided by the Company, software, market data, research and analyses, consumer insights, and methodologies, anonymized consumer profiling data, know-how, packaging, appearance, style, designs, and trade secrets used by the Company in creating and performing the Services and operating the Platform as well as any related Intellectual Property rights throughout the world and all modifications thereto and derivative works thereof developed solely by the Company, or by or with the input of another party (the "Company Intellectual Property") are protected by copyright laws and other intellectual property laws of United Arab Emirates. They belong exclusively to the Company and may not be used or reproduced by you without the express written permission of the Company.
The Company hereby reserves any and all rights in the Company Intellectual Property. You agree that, you will not: (a) alter, modify, adapt, reverse engineer, decompile, disassemble the services or hack the software, or create derivative works from the Company Intellectual Property; (b) license, share, resell, sell, or otherwise transfer the Company Intellectual Property or access to such Company Intellectual Property to any third party; (c) reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code for the Company Intellectual Property; (d) remove or alter any copyright or trademark notices or other notices included in the Company Intellectual Property;
The User shall retain all intellectual property rights in the videos and other content that they create using the Klickr platform ("User Content"). By using the Klickr platform, the User grants Klickr a non-exclusive, worldwide, irrevocable, royalty-free, sublicensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display such User Content in connection with the operation and promotion of the Klickr platform.
The User represents and warrants that they have all necessary rights, licenses, and permissions to grant the license set forth in Section 13.3, and that the use of the User Content as permitted herein does not and will not infringe the intellectual property or other rights of any third party.
Klickr shall have the right to remove any User Content from the Klickr platform that it deems, in its sole discretion, to be in violation of these Terms of Use or otherwise objectionable.
Cancellation Policy:
Users can cancel their booking anytime on or before 5 days of the shoot and get a full refund minus the transaction fee charged by the payment gateway.
If a user cancels their booking within 5 days of the shoot day, they will receive a 75% refund of the booking value. However, if the user has added any add-ons such as a character or influencer, there will be no refund for those add-ons.
Users can cancel their booking by clicking on the “Cancel” booking section under booking summary screen/page.
Klickr will process the refund within 7 business days of receiving the cancellation request. The time it takes for the refund to reflect in the user's account depends on the payment gateway and can take up to 10 business days.
If a user cancels their booking within 5 days of the shoot day, they will not receive a refund for any add-ons they added to their booking, such as a character or influencer.
Klickr will provide a full refund of the booking value minus the transaction fee charged by the payment gateway.
Users are requested to cancel their booking within the stipulated time frame to avail of the refund.
Klickr will not be liable for any loss or inconvenience caused to the user due to cancellation of the booking.
No refunds will be available if the user is not satisfied with the final content as satisfaction is subjective and the content is made after confirmation from the user.
Refunds will be done only through the Original Mode of Payment and will be processed within 10 to 45 days depends on the issuing bank of the credit card.
Force Majeure
The Company will not be responsible for a breach of the Terms, damages, losses, costs or expenses, caused by any failure or delay of performance of Services and disruption to the Platform if such failure or delay is caused by an act of war, floods, fires, inclement weather conditions, hostility, or sabotage, an act of God, pandemics, lockdowns, Labour stoppages, an electrical, internet, cellular network or telecommunication failure or power outage, government restrictions, political strikes or another event outside the reasonable control of the company.
Invalidity
If any provision of the Terms is held to be invalid or unenforceable in whole or in part in any jurisdiction, then that provision shall be deemed ineffective in such jurisdiction but shall have no effect on the enforceability of the remaining provisions.
Severability
In the event any provision of the Terms become void or unenforceable, it shall not affect the validity of these Terms as a whole, and the unenforceable provisions shall be severed and the remainder of the provisions of these Terms shall continue in full force and effect.
Governing Law And Jurisdiction
For the purposes of the Terms:
(a) the term "Dispute" will mean any dispute, difference or claim arising out of or relating to: (i) the Terms, its interpretation, or the breach, termination, applicability or validity of the Terms; or (ii) any other dispute arising out of or relating to the relationship between the Company and you;
(b) the term “the Company Group" will mean the Company , its parents, subsidiaries, affiliates, stockholders, directors, officers, employees, agents, beneficiaries, assignees, successors in interest, and any third party which provides products or services purchased from or distributed by the Company ; and
(c) the term "User Group" will mean you and those in privity with you, your representatives, affiliates and family members.
These Terms shall be governed and interpreted by and construed in accordance with the substantive Laws of United Arab Emiratesand subject to arbitration provisions below, each party hereby irrevocably and finally submits to the exclusive jurisdiction of the courts of Dubai, United Arab Emirates thereto in respect of any disputes, legal action or proceedings arising out of or in connection with the Terms, interpretation, duties, performance, breach, etc. of these Terms.
. If any dispute claim, controversy or difference between the Company and the User (Parties) arises out of or in connection with these terms including any question regarding its existence, validity, interpretation or termination (Dispute), then the Parties will attempt to settle it by mediation in accordance with the DMCC Disputes Centre Mediation Rules (Mediation Rules), which rules are deemed to be incorporated by reference into this clause. If the Dispute is not resolved within thirty (30) days after a Party has made a written request for mediation (Request) in accordance with the Mediation Rules or either Party fails to participate or ceases to participate in the mediation within thirty (30) days after a Party has made a Request, then the Parties agree that the Dispute shall be finally determined by arbitration in accordance with the Arbitration Rules of the DIFC‐LCIA Arbitration Centre (Arbitration Rules), which rules are deemed to be incorporated by reference into this clause. The number of arbitrators shall be one (1), who shall be appointed in accordance with the Arbitration Rules. The seat, or legal place of the arbitration, shall be the Dubai International Financial Centre. The arbitration proceedings and award shall be conducted and written in the English language.
General
The Company's failure to exercise or enforce any right or provision of the Terms shall not be deemed to be a waiver of such right or provision. The Company is excused for any failure to perform to the extent that its performance is prevented by any reason outside of its control.
The Terms contain the entire agreement between the you and the Company and supersedes all prior agreements between the Parties regarding the subject matter contained herein, except as otherwise specifically noted herein.
In no event shall you seek or be entitled to rescission, injunctive or other equitable relief, or to enjoin or restrain the operation of the Services or use of the Platform.
You may not assign or delegate any rights or obligations under the Terms. Any purported assignment and delegation shall be ineffective. The Company may freely assign or delegate all rights and obligations under the Terms, fully or partially, without notice to you.
Contact Us: If you have any questions about these Terms of Use, the practices of the Platform, or your experience, you can contact us by emailing us at Hello@klickr or by writing to us at : Office 102-C5, Owned by MOHAMED HAMED SAIF AL RUMHI, Al Mateena, Dubai.